Lowongan Kerja Posisi Fraud Officer di Traveloka

Tingkat Pekerjaan :
Kualifikasi :

It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

Monitor queues of transactions and monitoring daily credit card and coupon transactions
Understand end to end process and SOP of the product to identify unusual behavior on the process and transactions
Investigate anomalies transactions and do detail review of suspicious transactions
Interact with banks and customers to validate the information and to confirm or cancel authorizations
Identify fraudulent transactions and maintain Blacklist
Review, investigate and resolve irregular transactions reported by end-users
Involve in end to end Investigation and Fraud monitoring
Respond to customer inquiries on fraud measures
Conduct objective, fair, detail, unbiased and timely investigation result

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Requirements

2+ years of experience in Anti fraud, or similar role
Strong analytical thinking and detail oriented
Investigative and problem solving skills in order to handling customer complaints
Good interpersonal and communication skills in order to handling customer complains
Ability to multitask, prioritize, maintain flexibility in a fast paced environment
Excellent both verbally and written English
Willing to work on shifting schedules

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Pengalaman Kerja :
Jenis Pekerjaan : Penuh waktu
Spesialisasi Pekerjaan : Teknologi Informasi & Komunikasi / 6281

Traveloka

Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri : Teknologi Informasi & Komunikasi
Tunjangan dan Lain-lain :
Lokasi : Jakarta Raya

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